Resolved -
This incident has been resolved.
Jul 5, 03:55 GMT+04:00
Update -
We are continuing to monitor for any further issues.
Jul 5, 03:54 GMT+04:00
Monitoring -
A fix has been implemented and we are watching the effect on the DNS system.
Jul 4, 22:03 GMT+04:00
Identified -
DNS Management Partial Outage
Scope: DNS record updates and saves for domains using our internal name servers (dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com) are currently failing.
Cause: Our backend DNS provider is experiencing service issues that prevent commit-through of new or modified records.
Impact:
Affected: Attempts to add, modify, or delete DNS records will not persist.
Unaffected: Existing DNS resolution continues to function normally.
Current Status: Provider is aware of the problem and actively working on a remediation.
Next Update: We’ll post another status update as soon as we have more information or the issue is resolved.
Jul 4, 11:51 GMT+04:00