Identified - Current Status: In Progress
Start Time: Today, July 9, 2025, 04:00 GST (Asia/Dubai)
Estimated Completion: Today, July 9, 2025, 14:00 GST (Asia/Dubai)

What’s Happening
We are migrating our DNS backend to a new, more robust provider. This upgrade will improve performance, security, and reliability for all AEserver customers.

What’s Unaffected

New domain name registrations will continue without interruption.

Impacted Services for Existing Customers:

Domain Transfers

Domain Renewals

Nameserver Updates

DNS Management when using dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com

Reseller API DNS-related endpoints

During the migration window, you may experience delays or temporary errors when trying to perform any of the above operations.

Our Apologies
We apologize for any hassle this may cause. Our team is working diligently to complete the migration as quickly as possible while ensuring a smooth transition.

Thank you for your patience and understanding. If you have any urgent concerns, please contact our support team at support@aeserver.com or via live chat.

Jul 09, 2025 - 09:17 GMT+04:00
Client Area ? Operational
Domain Reseller API ? Under Maintenance
Enterprise Email Operational
Zimbra Operational
Exchange Operational
Shared Hosting Operational
90 days ago
99.99 % uptime
Today
UAE Plans Operational
90 days ago
100.0 % uptime
Today
Offshore Plans Operational
90 days ago
99.98 % uptime
Today
Cloud VPS Hosting Operational
90 days ago
100.0 % uptime
Today
UAE Datacenter #1 Operational
90 days ago
100.0 % uptime
Today
UAE Datacenter #2 Operational
90 days ago
100.0 % uptime
Today
Managed WordPress Operational
90 days ago
100.0 % uptime
Today
Bare Metal (Dedicated) Servers Operational
UAE Datacenter #1 Operational
UAE Datacenter #2 Operational
DNS ? Under Maintenance
SMS Notifications ? Operational
2FA User Login ? Operational
Cloudflare Dubai, United Arab Emirates Under Maintenance
Credit Card Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 9, 2025

Unresolved incident: DNS Backend Migration.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025
Resolved - This incident has been resolved.
Jul 5, 03:55 GMT+04:00
Update - We are continuing to monitor for any further issues.
Jul 5, 03:54 GMT+04:00
Monitoring - A fix has been implemented and we are watching the effect on the DNS system.
Jul 4, 22:03 GMT+04:00
Identified - DNS Management Partial Outage

Scope: DNS record updates and saves for domains using our internal name servers (dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com) are currently failing.

Cause: Our backend DNS provider is experiencing service issues that prevent commit-through of new or modified records.

Impact:

Affected: Attempts to add, modify, or delete DNS records will not persist.

Unaffected: Existing DNS resolution continues to function normally.

Current Status: Provider is aware of the problem and actively working on a remediation.

Next Update: We’ll post another status update as soon as we have more information or the issue is resolved.

Jul 4, 11:51 GMT+04:00
Jul 4, 2025
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.