Our team has deployed the patch from cPanel. The corrective changes have been applied, and all affected websites should now be loading normally.
If you are still experiencing issues, please clear your browser cache and try again, or contact our support team.
Thank you for your patience while we worked to resolve this.
Posted Jul 26, 2025 - 01:38 GMT+04:00
Identified
cPanel has recently shipped Apache update (2.4.64), which introduced an SSL/TLS proxying regression (SNI conflicts) with Nginx (and probably other third-party proxy services).
The current version in the affected servers is 2.4.64-1 rpm -qa | grep ea-apache24 ea-apache24-2.4.64-1.el8.cloudlinux.x86_64
To rectify this, cPanel had republished patches 2.4.64-2 and 2.4.64-3 to fix it. The fix is being implemented at this moment.
Posted Jul 26, 2025 - 00:17 GMT+04:00
Investigating
We are currently aware of an issue affecting some websites where the following error message is displayed:
"Misdirected Request — The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection."
Our technical team is actively investigating the root cause and working on a resolution. We will continue to provide updates as we learn more.
We appreciate your patience and understanding.
Posted Jul 25, 2025 - 22:47 GMT+04:00
This incident affected: Shared Hosting (UAE Plans, Offshore Plans).