DNS Management Partial Outage

Incident Report for AEserver

Resolved

This incident has been resolved.
Posted Jul 05, 2025 - 03:55 GMT+04:00

Update

We are continuing to monitor for any further issues.
Posted Jul 05, 2025 - 03:54 GMT+04:00

Monitoring

A fix has been implemented and we are watching the effect on the DNS system.
Posted Jul 04, 2025 - 22:03 GMT+04:00

Identified

DNS Management Partial Outage

Scope: DNS record updates and saves for domains using our internal name servers (dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com) are currently failing.

Cause: Our backend DNS provider is experiencing service issues that prevent commit-through of new or modified records.

Impact:

Affected: Attempts to add, modify, or delete DNS records will not persist.

Unaffected: Existing DNS resolution continues to function normally.

Current Status: Provider is aware of the problem and actively working on a remediation.

Next Update: We’ll post another status update as soon as we have more information or the issue is resolved.
Posted Jul 04, 2025 - 11:51 GMT+04:00
This incident affected: DNS.