This incident has been resolved. Website access has now been fully restored, and all systems are verified to be working as expected again.
Posted Jun 16, 2019 - 17:27 GMT+04:00
Update
We are continuing to work on a fix for this issue.
Posted Jun 16, 2019 - 15:06 GMT+04:00
Identified
We're able to identify that the cause was due to a loop on one of the switches. Our Team is working with our DC to fix this issue at the earliest.
Posted Jun 16, 2019 - 15:04 GMT+04:00
Investigating
We are aware of an ongoing issue under our Shared/Dedicated Hosting servers in Dubai. You may experience downtime connecting to the website and emails and we are currently working on resolving the issue.
Posted Jun 16, 2019 - 14:59 GMT+04:00
This incident affected: Shared Hosting (UAE Plans) and Bare Metal (Dedicated) Servers (UAE Datacenter #1, UAE Datacenter #2).